General Terms & Conditions unConference

1. Scope and Applicability

1.1 These General Terms and Conditions (“GTC”) apply to the purchase and use of tickets for all unConference events organized by Trust Square Ecosystem AG (“Organizer”), Rennweg 57, 8001 Zurich, Switzerland.

1.2 Tickets are sold exclusively via authorized third-party platforms, including but not limited to Luma, Eventbrite, and Meetup (“Ticketing Platforms”). By purchasing a ticket, the buyer (“Participant”) agrees to these GTC.

2. Ticket Purchase and Confirmation

2.1 Purchase Process
Tickets must be purchased only through authorized Ticketing Platforms as listed on the Organizer’s official website or through official event communications.

2.2 Payment
Participants must pay the full ticket price at the time of purchase using the payment methods provided by the selected Ticketing Platform.

2.3 Confirmation and Validity
Upon successful purchase, Participants will receive an email confirmation and a unique ticket code from the respective Ticketing Platform. This ticket must be presented for event entry.

2.4 Age Restrictions
Some unConference events may have age restrictions, which will be communicated in the event description. Participants are responsible for compliance with these requirements.

3. Refunds and Cancellations

3.1 Refunds Requested by Participants
Full refunds are available for cancellations made at least 14 days prior to the unConference start date.
Refund requests submitted within 14 days of the event may be subject to special conditions and will be reviewed at the Organizer’s discretion.

3.2 Changes or Cancellations by the Organizer
If the Organizer cancels an unConference or significantly changes its date, location, or format, Participants may choose to transfer their ticket to a rescheduled event or receive a full refund.
Participants will be notified of any such changes via email and/or the Ticketing Platform.

3.3 Refund Process
Refund requests must be submitted directly through the Ticketing Platform used for purchase or by emailing info@trustsquare.com.
Processing times may vary depending on the Ticketing Platform’s terms.

4. Ticket Use and Transferability

4.1 Non-Transferability
Tickets are personal and non-transferable unless explicitly stated during the purchase process.

4.2 Duplicate Tickets
Each ticket code is unique and valid for single entry only. Duplicate tickets will not be accepted, and entry may be denied.

4.3 Lost or Stolen Tickets
The Organizer and Ticketing Platforms are not responsible for lost, stolen, or misused tickets.

5. Event Participation

5.1 Entry Requirements
Participants must present a valid ticket and may be required to show valid identification.

5.2 Code of Conduct
Participants must conduct themselves respectfully and in line with the collaborative and open nature of an unConference. The Organizer reserves the right to deny entry or remove any Participant whose behavior is disruptive or inappropriate.

5.3 Liability
Participation is at the Participant’s own risk. The Organizer is not liable for personal injury, loss, or damage to property, except in cases of gross negligence or intentional misconduct.

6. Force Majeure

6.1 The Organizer is not liable for event cancellations or significant changes caused by circumstances beyond its reasonable control, including but not limited to natural disasters, public health emergencies, strikes, or government restrictions.

6.2 In such cases, the Organizer will endeavor to offer alternative solutions, such as rescheduling or refunds, at its discretion.

7. Data Protection and Privacy

7.1 Use of Personal Data
Personal data provided during ticket purchases will be used for event management, communication, and marketing purposes, in accordance with applicable Swiss data protection laws.

7.2 Third-Party Platforms
Participants should review the privacy policies of the Ticketing Platforms used for purchase, as these platforms operate independently of the Organizer.

8. Intellectual Property

All content, materials, and branding associated with Trust Square unConference events are protected by intellectual property laws. Participants may not reproduce, distribute, or use any such materials without the Organizer’s prior written consent.

9. Governing Law and Jurisdiction

9.1 These GTC are governed by Swiss law.

9.2 Any disputes shall be resolved exclusively by the courts of Zurich, Switzerland.

10. Amendments

The Organizer reserves the right to amend these GTC at any time. The version in effect at the time of ticket purchase applies.

11. Contact

For questions regarding these GTC or any unConference event, please contact:

Trust Square Ecosystem AG
Rennweg 57, 8001 Zurich, Switzerland
Email: info@trustsquare.com
Phone: +41 78 234 49 18